Register, Add, or Drop Classes

Registering for Classes
Getting Started & Viewing Registration Status
- Log into Pack Portal.
- Complete the Duo Authentication.
- In the toolbar on the left side, select Banner Student and log in.
- Navigate to Registration and Planning on the right side.
- Go to Registration Status.
- Select a term and click Continue.
Viewing Holds
- If you have holds on your account, you will not be able to register until they're taken care of and your registration status shows no holds which prevent registration.
- To handle a hold, contact the phone number listed alongside the hold.
Locating your academic advisor
- Some classes may require approval from an advisor before you are allowed to register.
- If you are not cleared by an advisor, you will receive the message Time tickets prevent registration at this time when attempting to register for classes.
- Your academic advisor and their contact information is located on the homepage of the Banner Student page.
Browse Course Catalog / Browse Classes
- Navigate back to the Registration and Planning page.
- There are two ways to look up course information on the Banner:
- Browse Course Catalog: Use this search method to find general course information (description, credits, prerequisites, etc.). All active courses will appear in this search, even if there are no classes offered for the term.
- Browse Classes: Use this search method to find class information (course reference number [CRN], instructor, etc.) in addition to general course information. Only scheduled classes for the term will appear in this search.
- Choose either Browse Course Catalog or Browse Classes on the registration menu.
- Select a term and click Continue.
- Enter the course information you'd like to use as search criteria and select Search.
- Open Advanced Search to see more search options.
- If you do not have the course number (CRN) or the exact name of the class, put percentage symbols (%) around the keyword.
Example: "%Art%" would find all classes with "art" in the name. (e.g. Studio Art, Art History, Art Education)
Course Information and Search Criteria
- When looking up classes, there is course information that can be used as search criteria
that you should keep an eye on, such as:
- Instructional Method: How a course will be taught.
- Campus: Where a course will be taught.
- Part of Term: When a course will be taught.
- Attributes: Special features of a course.
Course Reference Number (CRN)
- A Course Reference Number (CRN) is the unique five-digit ID of a course for a specific term. Instead of having to remember the subject prefix, course number, and section number, you can use the CRN when registering or asking questions about a class.
- Each term is given a specific beginning number:
- Spring CRNs begin with "1", Summer CRNs begin with "3", and Fall CRNs begin with "6".
Instructional Method
- Using the Instructional Method, you can search for courses outside of those that are typically considered traditional. This includes online and web-assisted courses.
- The course details will list whether a course is online or web-assisted in both the
instructional method and the course location. The differences are as follows:
- Web 0% Face-to-Face: These courses are 100% online and don't have mandatory meeting times.
- Web Assist: The majority of content in these courses is taught online, however there may be a percentage of mandatory face-to-face meeting times either in-class or online via a web application. This includes courses that require exams to be proctored in-person or at a specific online location with mandatory times.
Campus
- Students should be aware of the campus codes assigned, as it pertains to where courses are taught. For example, students on the Jonesboro campus can't register for classes in Querétaro.
- Common campus codes include:
- Jonesboro Campus
- Global Campus (A-State Online)
- Querétaro Campus
Part of Term
- "Part of Term" is used to designate periods of a semester in which courses occur. This appears as a date range under Meeting Times.
- The three main parts of term for any given semester are Full Term, Session I (First half of the term), and Session II (Second half of the term).
- If a date range is displayed, the part of the term can be determined from the dates
listed.
- Example: A Fall course that runs from August to December is likely full-term.
Registering for Classes
- Navigate to the Registration and Planning page.
- Go to Register for Classes.
- Select a term and click Continue.
- There are three ways to register for classes:
If you do NOT know the CRNs of your desired classes:
- Open the Find Classes tab.
- Enter the search criteria and select Search.
- Scroll through the search results to find a class.
- Closed classes show the status FULL.
- Open seats may be reserved for waitlists. (See the How to Use the Waitlist section for more details.)
- Select Add to add a class to your summary.
- The course will show the status Pending.
- You won't be able to select Add on classes already in your summary.
- Adding a course to your summary DOES NOT mean you have successfully registered for the class, nor does it hold your place.
- To register for pending classes, select Submit.
- A successful registration shows the status Registered.
- An issue registering shows the status Errors Preventing Registration.
If you DO know the CRNs of your desired classes:
- Open the Enter CRNs tab.
- Enter ONE CRN per box.
- Select +Add Another CRN to add boxes.
- Select Add to Summary.
- The course will show the status Pending.
- You won't be able to select "Add" on classes already in your summary.
- Adding a course to your summary DOES NOT mean you have successfully registered for the class, nor does it hold your place.
- To register for pending classes, select Submit.
- A successful registration shows the status Registered.
- An issue registering shows the status Errors Preventing Registration.
If you have a plan saved for the term:
- This can be found in the Plans tab.
- More information on registering for classes from a plan can be found in the Plan Ahead section.
Registering for Classes that have corequisites:
- If you are trying to register for a class that has a corequisite, such as a Chemistry lecture and its laboratory course, make sure both classes are pending in your summary before submitting.
- You must register for both corequisites at the same time or you will receive a "Prerequisite and Test Score" error.
Registration Errors
- A successful registration will show the status Registered.
- If an issue registering occurs, the status will show Errors Preventing Registration. A notification will list the course information and the error that occured.
- The department offering a course and the Registrar's Office can issue permits to override registration errors, but not all errors will receive permits.
- To request a permit override, send the email to the contact listed and include your name, your ID number, the error type, and the CRN for the course giving you an error.
Contact the department offering the course if you get one of the following errors:
- Advisor Approval
- Campus Restriction
- Class Restriction
- Closed Section
- Department Approval
- Duplicate Course
- Field of Study
- Instructor Signature
- Prerequisite and Test Score
- Time Conflict
Contact the Registrar's Office if you get the following error:
- Repeat Course
Check the level of the course if you get the following error:
- Level Restriction
- Undergraduate students cannot register for graduate classes.
How Does the Waitlist Work?
- Classes that are full may offer a waitlist that students can put themselves on. If
a class has a waitlist, you will see an alert showing the number of seats remaining.
- Example: 3 of 3 waitlist seats remain.
- NOTE: All registration holds must be cleared prior to any registration, including waitlisted classes.
- You can waitlist for more than one section of the same course. If you are already
registered for one section, you may also waitlist for additional sections of that
course.
- Example: If you're registered for an 8 a.m. Chemistry class but prefer a later time, you can join the waitlist for a 2 p.m. Chemistry section in hopes of switching timeslots.
- You may also join the waitlist for courses that have time conflicts with classes you've
already registered for.
- NOTE: If you receive an email notification that a seat has become available in a waitlisted course, you must first drop any course that conflicts in time before you can register for the waitlisted class.
- If a seat opens for you in one of your waitlisted classes, you will receive a Waitlist Notification email to your A-State student email account with a deadline to register for the class.
- You MUST register for the class by the deadline mentioned in the email.
- If you don't register by the deadline, the seat will be offered to the next student on the waitlist, and you will be dropped. If desired, you will have to restart the waitlisting process.
- If you decide you no longer wish to be on the waitlist for a course, remove yourself from the waitlist by following the same process as dropping a course.
How to Register for the Waitlist
If a class is at maximum capacity but has waitlist seats remaining:
- If a class has a waitlist, you will see an alert showing the number of seats remaining.
- Example: 3 of 3 waitlist seats remain.
- Select Add to add the class to your registration summary.
- Choose *Waitlisted* from the Action drop-down box and select Submit.
- Adding a class to your summary DOES NOT mean you've been added to the waitlist.
- You must select Submit and ensure the class status shows Waitlisted in order to successfully join the waitlist.
If you receive a "Closed – Waitlisted" registration error:
- Choose *Waitlisted* from the Action drop-down box and select Submit.
- Adding a class to your summary DOES NOT mean you've been added to the waitlist.
- You must select Submit and ensure the class status shows Waitlisted in order to successfully join the waitlist.
How to know when to register
- If a seat opens for you in one of your waitlisted classes, you will receive a Waitlist Notification email to your A-State student email account with a deadline to register for the class.
- You MUST register for the class by the deadline mentioned in the email.
- If you don't register by the deadline, the seat will be offered to the next student on the waitlist, and you will be dropped. If desired, you will have to restart the waitlisting process.
How to register for a waitlisted class
- Follow the steps in the How to Register section to navigate to the Register for Classes page.
- Choose Web Registered from the Action drop-down box and select Submit.
- A successful registration will show the status Registered.
- If a class still shows Waitlisted or Pending, you have NOT registered for the class. You must ensure you select Submit and that the status changes to Registered.
What is "plan ahead"?
- Plan Ahead in Self Service makes registration easier by letting you save a planned schedule of classes for the term.
- You can use your eight-semester Degree Works plan in Plan Ahead to find courses and select specific class sections.
Creating a self service plan
- Follow the steps in the How to Register section to navigate to the registration page.
- Go to Plan Ahead.
- Select a term and click Continue.
- On the Select a Plan page, choose +Create a New Plan.
- Enter the course information you'd like to search for, then select Search.
- Open Advanced Search for more search options.
- Add courses to your plan in one of two ways:
- Option: Select +Add Course to add a course to your plan.
- Option: Select View Sections to find a class section, then select Add to include it in your plan.
NOTE: A section requires a CRN, unlike courses.
- After adding courses or class sections, select Save Plan.
- A successfully saved course will show the status Planned.
- To designate a preferred plan, select Make Preferred on the Select a Plan page.
Editing self service plans
Removing Courses:
- Choose Delete from the Action drop-down box for the class(es) you'd like to remove.
- Select Save Plan.
- A successfully removed course will no longer appear in your plan summary.
Adding notes:
- You can add notes to individual courses or to your plan as a whole.
- Course Notes: Select the + symbol in the Notes column of the plan summary.
- Whole Plan Notes: Select the + symbol next to the plan title.
- A saved note will show a green checkmark.
removing notes:
- Select the green checkmark next to the note.
- Delete the note text.
- Select save.
Using a degree works plan to create a self service plan
- Follow the steps in the How to Register section to navigate to the registration page.
- Go to Plan Ahead.
- Select a term and click Continue.
- Scroll to Number of Degree Works Plans on the Select a Plan page.
- NOTE: Only plans marked "Active" and "Locked" in Degree Works will appear in Self Service.
- Make sure the number is greater than zero and at least one plan is listed.
- Contact your academic advisor if you believe a Degree Works plan is missing.
- If you have a Degree Works plan, choose +Create a New Plan.
- Open the Degree Works Plans tab.
- "Course" and "Choice" requirements for the term will be displayed.
For "Course" requirements:
- If the Choice Group column is blank, it is a Course Requirement.
- These do not require a CRN.
- Select View Sections to find a class section.
- Select Add to include it in your plan.
- The section will show the status Pending.
- After adding classes, select Save Plan.
- Successfully planned courses will show the status Planned.
For "Choice" Requirements:
- Courses with the same number in the Choice Group column form a "choice group".
- You can register for any one course within that group.
- Select View Sections for your chosen course.
- Select Add to include it in your plan.
- The section will show the status Pending.
- After adding classes, select Save Plan.
- Successfully planned courses will show the status Planned.
Registering for classes from a self service plan
- Follow the steps in the How to Register section to navigate to the Register for Classes page.
- Select a term and click Continue.
- Open the Plans tab.
- Choose one of the three registration options below:
1. If you planned class sections and have a whole plan note:
- Select Add All to add all planned class sections to your registration summary.
- NOTE: "Add All" only adds planned class sections (those with a CRN). If you do not have CRNs, navigate to the third registration option.
- The classes will show the status Pending.
- Select Submit to register.
- Successfully registered classes will show the status Registered.
2. If you planned class sections but do not have a whole plan note:
- Select Add next to each class section.
- The classes will show the status Pending.
- Select Submit to register.
- Successfully registered classes will show the status Registered.
3. If you planned courses only or a planned class is full:
- Select View Sections next to the course.
- Browse the search results to find an open section.
- Closed classes will show the status FULL.
- Some open seats may be reserved for waitlists. (See the How to Use the Waitlist section for more details.)
- Select Add to include the section in your summary.
- The class will show the status Pending.
- Select Submit to register.
- Successfully registered classes will show the status Registered.
Additional Registration Information

Late Registration
After the web registration period ends, students may register late for a course with the instructor's permission. To request approval, contact the course instructor directly.
If the instructor agrees, they should email the Registrar's Office at registrar@AState.edu to authorize the late registration.

Registration Overload
Most students can take up to 18 credit hours per semester.
- Graduating seniors may take one extra hour (up to 19 hours) during their final term if it's needed to finish degree requirements.
- Students with a 3.50 GPA or higher may request permission from their college dean to enroll in up to 21 hours.
- For planning purposes, it's recommended not to schedule more than:
- 15 hours on a Monday/Wednesday/Friday schedule.
- 12 hours on a Tuesday/Thursday schedule.
If you are taking concurrent classes at another school alongside Arkansas State University, your total combined hours cannot exceed these limits. Be sure to include off-campus and correspondence courses when calculating your total load.

Registration Permits and Overrides
Some courses require a permit (override) before you can register. Permits are issued by the department that offers the course. If you know you will need a permit, contact that department directly. Once a permit
or override is approved, you'll receive an email notification at your A-State student
email address with instructions on how to register.
How to Register After Receiving a Permit or Override
- Log into Pack Portal.
- Select Banner 9 Self Service Student.
- Choose Registration and Planning, then click Register for Classes.
- Select the correct term, then click Continue.
- Open the Enter CRNs tab, and enter the CRN (Course Reference Number) for the course in a box.
- Click Add to Summary, then Submit.

Web Courses
Web (WEB) and Web-Assisted (WEBA) courses use the internet as part of their instruction.
- Web courses are fully online.
- Web-Assisted courses meet partly online and partly in person.
How to Check if a Course is WEB or WEBA:
- Log into Pack Portal.
- Select Banner 9 Self Service Student.
- In your student profile, find your class schedule (bottom-right corner).
- Click the CRN for one of your registered classes.
- In the pop-up window, open the Class Details tab. The instructional method is listed there.

Student Identity Authentication Fee
To meet accreditation and federal compliance standards, students enrolled in online courses are charged a Student Identity Authentication Fee (also called the Federal Compliance Fee).
This fee supports the verification of student identity in online programs, as required by the Higher Learning Commission (HLC). Authentication methods may include secure logins, ID checks, or live proctoring during exams. Your instructor will provide details about the specific proctoring method or service used.
The fee is applied at the same time as tuition and other charges, and can be paid along with your tuition payment.
For details about the cost per credit hour for the Student Identity Authentication Fee, see here:
Dropping Classes
Dropping a Class
After the registration period ends, you can drop individual courses online in Banner 9 Self Service. The last course in your schedule cannot be dropped online. To withdraw from all classes, you must complete a University withdrawal through Advisement services. It is your responsibility to make sure courses have been successfully dropped.
Drop Deadlines
The final date to drop individual courses is listed on the Academic Calendar. Academic Affairs sets deadlines for other terms, including interims, summer sessions, and half-semester sessions.
Withdrawal (WN) Grade Eligibility
A WN (Withdrawal for Non-Attendance) grade indicates that a student never attended a course and therefore has no academic or financial obligation for that class. Students who attend any class sessions are not eligible for a WN grade.
Faculty assign a WN to students who never attended a single class during:
- The first 11 class days of Fall and Spring semesters.
- The first 5 class days of Summer I and Summer II terms.
Because of A-State's flexible add/drop policy, tracking attendance in the first few days can be challenging, so WNs may not always be assigned automatically.
Student Responsibility
You are responsible for dropping or withdrawing from any classes you are not attending. Do not rely on the University to assign a WN grade. Make sure to regularly check your schedule in Self Service to confirm enrollment accuracy, and review midterm grades to ensure your enrollment and performance are correctly recorded. After final grades are posted, check your transcript to confirm it accurately reflects your courses and grades.
Failing to do so could result in unnecessary financial obligations or incorrect grades (usually F). If you notice an error, contact the Registrar's Office immediately for instructions.
Web Classes
Financial Obligations
A WN grade removes all financial obligations for the course it is assigned to.
Reinstatement
If you need to be reinstated to a class after being dropped for non-attendance, submit a memo from the instructor on department letterhead confirming your attendance. This does not apply if a class was accidentally dropped online.
The WN grade can only be appealed through the first day of classes of the following fall or spring semester, whichever comes first.
