Information Security

Information Technology building at a-state

Protecting information at Arkansas State University goes beyond keeping systems running and blocking cyber threats. It means building and maintaining environments that prioritize data integrity, privacy, and responsible stewardship of all information entrusted to us.

Information security

Educating and equipping the Pack to better protect our digital landscape.

The ITS department at A-State is dedicated to providing a safe, easy to use digital environment so you can focus more on what matters the most. Our mission is to:

Educate and help faculty, staff, and students to make smart security decisions based on policies, tools, and awareness training. (View Trainings)
Develop, maintain, and test Disaster Recovery plans.
Develop and communicate information security procedures, standards, and guidelines.
Promote an effective information security awareness and training program to meet the needs of the University.
Manage and respond effectively to information security incidents.
Support University compliance efforts related to IT and Information Security.

Let us help you. View our services below.

Submit Ticket Email Us Call Us

Policies & Procedures

From AI to international travel, we've got the information you need to stay up-to-date.

Acceptable use of AI Guidelines

Cloud Network Local Storage

International Travel with Institutional Devices Guideline

Incident Response Plan

VPN Access Standard

Students looking over shoulder at a computer screen.

Security Information

General security tips to help you know what to do and what not to do.

A-State Information Technologies provides regular trainings, to find the next training, check our calendar here

To prevent any exposure to your data or other university systems, or if you notice any suspicious activity, you should immediately:

Check if your department has a designated IT Support person, contact them to check your device.
If you do not have a designated IT Support person, or do not know who that person is, please contact ITS Help Desk at 870-972-3933 so the appropriate individuals can be contacted. The ITS Help Desk can be found in the Dean B. Ellis Library, Room 149. View the Help Desk page.

Phishing graphic of @ signs on fishing hooks

Preventing Phishing

Phishing attacks evolve daily. Keep up-to-date with security tips and protect your account.

ITS or any A-State department will never ask for your password via email or text.

Disregard and block any suspicious message and sender.
Reset your A-State password immediately, and any other account passwords that may be compromised.
If you received an email through your A-State email account please contact ITS security at 870.972.3770 or security@astate.edu.